FAQ
Here are most of the Frequently Asked Questions
Is there a trial period?
Yes
From the day you join, there is 14 days of trial.
From the day you join, there is 14 days of trial.
Are there different subscription types?
Yes
- Monthly Champ
- Annual Champ
Will Publisher Champ notify me before my subscription renews?
On your subscription tab you have the option to Enable renewal email reminders.
By Enabling this option, you will receive an email reminder 15 days before your subscription renews!
Just look for the toggle with label "Remind me 15 days before every Subscription renewal" on your subscription tab.
*By default Publisher Champ will not send you a reminder before your subscription renews.
By Enabling this option, you will receive an email reminder 15 days before your subscription renews!
Just look for the toggle with label "Remind me 15 days before every Subscription renewal" on your subscription tab.
*By default Publisher Champ will not send you a reminder before your subscription renews.
How is Publisher Champ different/better than other existing tools?
- Well for starters, we have both Android App and iOS App!
- We will send you an email and a push notification when you get new sales/KENP reads (you can always opt out from these notifications).
- We are the only platform to show you statistics about your Net royalties. Which means that we show you your earnings and spendings in a single place, converted to your preferred currency.
- We provide weekly updates.
- We have a live chat for quick support.
- Our tool is not an extension, it's a platform. That means that you can login via any device you want!
How much support will I receive when using Publisher Champ?
We will reply to your email within 24 hours, or help you quickly through our live chat. No matter if it is weekend or holidays!
That's how committed we are to our users!
That's how committed we are to our users!
Can I delete my account?
Yes.
You can delete your account at any time. It is very simple, you can head up to your Profile page and click "Delete account".
Once the account is deleted, all of the associated data will be deleted from our database automatically!
You can delete your account at any time. It is very simple, you can head up to your Profile page and click "Delete account".
Once the account is deleted, all of the associated data will be deleted from our database automatically!
I have to submit my cookies for Publisher Champ to synchronize. How are my cookies being used?
You can read our Privacy policy here that explains in detail what data is collected and used by Publisher Champ!
Long story short, there is no need to worry, your data is encrypted and are not used for any other purpose other than notifying you and showing you statistics for new reads & sales.
Long story short, there is no need to worry, your data is encrypted and are not used for any other purpose other than notifying you and showing you statistics for new reads & sales.
Can I cancel my subscription at any time?
Of course!
You can head to the Membership tab and click Cancel Subscription.
It will immediately be cancelled and you will still have access to your data until the date you have paid up to!
You can head to the Membership tab and click Cancel Subscription.
It will immediately be cancelled and you will still have access to your data until the date you have paid up to!
Is Publisher Champ safe?
Yes!
You can read our Privacy policy here that explains how we communicated with Amazon to ensure that we do not breach their terms of service.
Amazon has explicitly said that an author can use any third party software they want. Therefore, Publisher Champ is safe to use! But as with any software, User's use of Publisher Champ services are at User's sole risk.
Amazon has explicitly said that an author can use any third party software they want. Therefore, Publisher Champ is safe to use! But as with any software, User's use of Publisher Champ services are at User's sole risk.
I have some suggestions/problems, who do I contact?
You can contact us at support@publisherchamp.com or live chat with us and we will reply to you within 24 hours!
There is a discrepancy in my Royalties, Book Sales, KENP Reads etc. What shall I do?
Due to the many updates and changes introduced by Amazon and ourselves, you might experience some discrepancies.
The solution is as simple as removing your cookies from your account (this can be done in your Profile page) and re-submitting them.
This will result in the alignment of your data with Amazon KDP.
The solution is as simple as removing your cookies from your account (this can be done in your Profile page) and re-submitting them.
This will result in the alignment of your data with Amazon KDP.
Do you have any guides on how to use Publisher Champ?
Of course!
Here you can find a number of guides on how to use each page to make the most of our platform!
Here you can find a number of guides on how to use each page to make the most of our platform!